I'm reading
Aunt Julia and the Scriptwriter
by Mario Vargas Llosa, and now I want to go to Lima. I went so
far as to do google searches titled "Tourism, Lima" and "Buy Real
Estate, Lima Peru." Houses are surprisingly expensive. Back
in the late '60s, my mother lived in South America for nine
months. Her home base was Quito, Ecuador, where she worked on a
master’s degree in Spanish literature at Catholic University, but she
traveled extensively in Peru, Colombia, and Venezuela. When I was
a little kid, this was still a relatively recent experience, and my
mother spoke of it often. Our house was full of artwork, textiles and
other items from South America and my mom spoke fluent Spanish, which
was exotic in our little suburb. I would really like to retrace
her steps someday.
So--
Aunt Julia and the Scriptwriter--
it’s a semi-autobiographical novel about an 18 year old boy who has an
affair with and eventually marries his Uncle’s wife’s sister,
“Aunt Julia.“ A parallel plot tells of a writer of serial stories
at Lima’s Radio Central who is perhaps a tad too devoted to his art.
(This is Lima of the 1950s, before television arrived.)
Aunt Julia--it’s funny, it’s sexy, it’s got everything. I will definitely read more of the literature of Latin America.
I ended up working 35 hours last week. Saturday was particularly
grueling because I worked 11 hours (7:00am-6:00pm) and did not eat any
lunch and was posted to work in the “back,” which meant answering the
main ER phones in addition to the paperwork I was supposed to be
doing. You would not believe the calls we get. One guy
called from the waiting room. “I want to lodge a complaint,” he
said. He was unhappy at having to wait 45 minutes in the waiting
room. I gave him the standard lines: “It’s very busy back here,
we’ve had several traumas, if you‘re feeling worse, you can see the
triage nurse...” (all true) and he got more irate (“Well what if I fall
down out here and sue you?” “
Go ahead. Do you think I give a crap?”)
and demanded to talk to my supervisor. I handed the phone to the
other secretary, who, as "supervisor" got rid of him. I learned
later that he was making a big pest of himself in the waiting room and
demanding that the front registration ladies call an ambulance to take
him to Martha Jefferson Hospital--Charlottesville’s only other
hospital-- which they refused to do. Someone hit him on the head
with a rock. I can see why.
I’m learning that there’s a semi-hostile war being waged between UVA
hospital’s main operator and those of us in the ER. We love
sending difficult calls to the operator--you can’t imagine how good it
feels to hit “transfer” and “0” and make a difficult person
disappear--and the operator responds in kind. One day, I picked
up the phone to hear the operator saying smugly, “I’ve got one for
you,” and suddenly I was talking to a woman with a heavy foreign accent
and a fish bone stuck in her throat.
I wouldn't work the main switchboard at UVA for any amount of money.
It's not that I am devoid of compassion--actually the fish bone lady
was very nice and I was able to help her--but some people are such
complete idiots that my misogyny meter, as
Pina La Nina
calls it, goes through the roof: people who call to check on a
patient, but don't know the patient's name and then are irate when we
can't find them:
"What kind of a hospital is this?"
demanded one man who expected us to find a patient based on his
mother's name; people who are furious because they can't go back and
visit a family member immediately after he has arrived in an
ambulance. (Visitors are allowed back after about 20
minutes.) "Your rules are stupid!" huffed one woman after I
patiently explained that the doctors and nurses need to take care of
the patient first before she could go back: People who call and
expect to get medical advice and are angry that I won't just grab a
passing doctor and make him take their phone call.
Comments (4)
When some people phone a hospital they may never have done so before in their lives. At the same time there are people who have no problem phoning all the time. You must get all kinds.
I just noticed your "greatest hits" on the sidebar. A lot I haven't read. I still love your door-to-door story in Niagara Falls NY.
I am so in awe of folks in the medical field. I think it takes a very special person to work at a hospital. You have my utmost respect and understanding.
RYC: When I'm the one tryin to exit the drive-thru I think I should be allowed intant exit rights. Ain't that ignorant of me??