Thursday, June 19, 2008
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Tony Roma’s Restaurant
When you hear Tony Roma’s, you’re instantly dream of Ribs! And when I heard, Perth was opening Tony Roma’s I was thrilled. I mean, hello. Perth is kind of back dated but Tony Roma’s is actually opening here.
We’re not that far behind after all huh.
Excited about having my ribs, the girls booked to have dinner there last night. 18th June 2008
Let me just tell you my experience, a little word of warning.
DO NOT KEEP YOUR HOPES HIGH, WHEN DINING THERE!
( Because i did. And was let right down. Disappointment!)
They had the worst service. How long does a waitress take to notice a group of girls…finally, she came to take our orders after 20mins?
That went smooth, meals came and we totally enjoyed the ribs. Big Tick
Oh drinks – that took ages for them to take our order too!
Wait, our meals came, we’re almost done with our meals. BUT where’s our drinks? I’m so thirsty.
In between sharing meals with the girls, I tried a piece of chicken that my girl-friend ordered. And OMG, it was RAW! How could they serve, RAW chicken!
It was just too gross!
7 of us looked around for the nearest waitress or waiter to complain. Then decided to tell the head waiter, well I thiought he was since he was the only one dressed smartly.
He took note and said, I’ll take it off the bill. Urm…okay? What if she gets a bad food poisoning?
(Ah that reminds me, I better check with her how she is doing.)
Carrying along now; our drinks still haven't arrived.
Checked with the waiter, and we knew what he was going to say. “It wasn’t in the system, can you repeat your order again.” "Yea, sure!”
Drinks finally arrived, thankfully it was yummy. I had tutti futti, it was smooth! At least I enjoyed it.
We still had room for dessert, ( the dessert looked so good ) we placed our orders and had the waiting game all over again. 10-15mins passed.
And guess what happened?
Waitress came out and said “I think the machine chewed up the order…so we didn’t get it! But I can make it for you now?”
NO. don’t bother! We’re going now.
I don't know what to say. But that was my experinece....if you decide to try them out, let me know how it went.
I'm going to give them a second chance, but maybe not too soon. We'll see =)
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Comments (7)
Wow, these are such newbie mistakes to make. And it's even worse because they are not a newbie restaurant! Even if the franchisee is a newbie, Tony Roma's should have put them through their paces. Oh well. Thanks for the warning. Maybe I will wait 2/3 months before visiting them. :)
I went about 4 weeks ago and we ordered quite a lot between 3 of us and it was very nice, fast and polite service but a little pricey, but it is in the City. We did arrive about 6pm though so there were not many people there and that might be a reason why there were no service issues.
@Mooiness - I think i will also wait awhile before i go back there. However, i really want to try their dessert. It look so "SHIOK MAN!" Anyway, if you do decide to go anytime soon, make sure you have the onion loaf for the entree (share it with a friend though) that was SO good! =)
@David142Perry - Hmm we were there around 7:00PM and there wasn't a big crowd tho. Lots of vacant tables around too...which day did you go on? Maybe i have to pick a particular to go. HAHA
I'm sure we went on a Tuesday but my friends made a point of going early as they knew it would be busy later. Also, I think one of my friends wanted to flirt with a particular waitress and if she was not busy, he'd get more flirting time. haha
@David142Perry - Ahhhh CHEEKY!!! hahaha
thanks for the movie review on the happening! the bf and i were planning to watch it at the cinemas on tues... not anymore i guess!
@scyeng - have to admit i did scream at one part! haha But i still didn't like it. hey watch "shutter" that's better, worth the money too.