Sunday, May 11, 2008
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customer service
have you ever experienced that you were having a great day then suddenly you had the urge to buy food from a fastfood chain... then the sales crew was sooo rude that all the good things about the day were all gone?
That's a real bummer, right? But that really happens, not just with fast foods but in any establishment that offer services. We all wish this would be changed but how? Is it by shouting at the crew? by filing a complaint? In reality, I have done those things too.. But since I work for a company that provides service too, I had stopped being rude to rude service persons... Cause I think it would not do anything. What I do now, is ask for the supervisor of the store and calmly explain my situation. If that does not work, then shouting might do better..



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