Stranger in a Strange LandMisadventures as a missionary to America
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Original: 1/22/2008 9:59 AM
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Tuesday, January 22, 2008
 

Faulty engine work begs a moral question

I’m getting my car back in a few days. Don’t know if I mentioned this, but I’ve been without it for about a month now due to an overheating problem. In the past, the overheating problem was caused by a warped block that was allowing pressurized exhaust gasses to be forced into the "water jacket" – the part of the engine where the coolant flows around the cylinders to cool them off. These exhaust gasses, forced into the cooling stream, would then collect and form “air bubbles” that would be pushed through the cooling stream until they hit the thermostat, which would then promptly close, because hot air is not enough to keep an automotive thermostat open (the thermostat is designed to be opened by hot liquid). The closed thermostat would halt the flow of coolant, and so the engine would overheat.

 

Months ago I blogged about this discovery and the resulting repair (and I thought the water bubbles were stopping the flow of coolant when they reached the water pump, but it turns out I was wrong about that - the flow of coolant stops when they hit the thermostat).

 

So the block and head needed to be replaced, and it turns out the replacement block was installed in, well, a sloppy manner. A friend of mine, who we will call tech #1, was ill and couldn't do it at the time it was done, so he referred me to a friend of his, who we will call tech #2. Tech #2 had fantastic qualifications -- in fact, he was overqualified for the job but willing to do it as a side job for some extra income.

 

I don’t fully understand the extent of what was done wrong, but I think it included some overtightened and broken bolts, and an excessive use of silicone in some places, possibly to compensate for some broken bolts. The overall result was that I had oil and coolant leaks and (once again) exhaust gasses being forced into the cooling stream.

 

So now I’m spending an extra $1500 – for tech #1 to drop the engine again, replace the head gasket and some other gaskets, and replace some broken bolts. The only good news in that is that (1) it may all work well now for a long time, and (2) he replaced a few worn bearings on the gear box while he had it out of the car, saving money by not doing that as a completely separate procedure.

 

I don’t really have $1500 to spend on that. In fact, I didn’t really have the $5000 I spent for parts and tech #2’s labor originally. I managed to scrape together the cash, but we all know how that goes – scraped together cash is like gravity - it comes from somewhere, and it usually has to go back where it came from.

 

This is one of those things I have to chew on for a while. Do I call or meet with tech #2? Do I ask him for some money back? Do I just not contact him at all? Do I make an effort to demonstrate forgiveness for the sloppy work with or without talking to him? I think it would be best for me to meet with him and let him know I know about the sloppy work, that is resulting in extra expense for me, but that I am going to forgive that and not hold that against him. But that’s not my inclination. My inclination at the moment is to take the easiest road available - not talk to him again unless I bump into him by accident, and then (if), pretend nothing happened.

 

Either way, I know for me, and my relationship with tech #2, I need to forgive him – that sloppy engine work - and the disrespect I perceive along with it – needs to be placed on the cross. Maybe that needs to happen first, before the details to guide the rest of my interaction with tech #2 become clear.

 

Gotta chew on that for a few days. Part of me is just so relieved, at the moment, to have the hope that the engine problems have been identified and fixed.

 

 Posted 1/22/2008 9:59 AM - 86 views - 2 comments

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Visit lladnar777's Xanga Site!
I really think you should let mechanic #2 know that you had to throw another 1500 at his work to fix his less-than-adequate repair. It will actually help him become a better business man and not letting him know only keeps him thinking his work was satisfactory. Worst of all, your silence transfers bad workmanship to the next poor slob in line. A lack of accountability isn't good for anyone.

If you did server work for me and caused more problems by not plugging in the fans and my drives overheated, and I went to someone else and you never heard from me again, you'd always wonder why you lost a customer... and you may never learn from your mistakes or lack of attention to detail.

Now, asking him for $1500 is probably a foolish thing to do at this point. Like you would have done with me, he will say, "why didn't you tell me about this problem so I could correct it for far less?" (Now, if you asked him to correct it and he said he had no idea as to what else to try, then you should definitely ask him to pay up, although he won't <-- just my guess).

Do forgive, but do let him know it cost you a lot more money to fix his poor workmanship.
Posted 1/23/2008 8:25 AM by lladnar777 - reply

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Yeah that's another piece I'm chewing on, actually. I took the car to him months ago and described and showed him oil and coolant leaks. He wanted to blame a faulty head gasket and tuning problems (suggesting there was knock so bad that it was lifting the head and allowing a space for those exhaust gasses to be pushed into the cooling stream). He said nothing about broken bolts or silicone cover ups. If he had even just said "I think something might have gone wrong during the assembly process" then tech #2 could have saved 2 weeks (saving me two weeks of rental car) troubleshooting the "tuning" problem and jumped right into the dropping and disassembling the engine.

He charged me $2450 for labor so I'm thinking it's reasonable to ask for some portion of that back.

So anyway it all just stinks -- it's so disappointing -- serious bummage.

My plan is coming together in my head. I'm going to meet with Tech #2 after I have the car back and have talked with tech #1 at length about what he found. I'm going to tell tech #2 about my trouble and about the problems discovered by tech #1. And we'll see where that goes.

Posted 1/23/2008 9:49 AM by missionary2america - reply


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